Accela Marketplace is an online services platform that connects residential and commercial property owners and managers with access to certified and approved inspectors. Accela Marketplace was created to conveniently present more options for customers and to potentially shorten the timeline to complete inspections.

Accela Marketplace also creates opportunities for local inspectors to be introduced to more customers.

the Agency protects the safety of residents, businesses, and visitors and advances development of the built environment through permitting, inspections, and code enforcement. To support this mission, the Agency is responsible for regulating construction activity in the your jurisdiction. All inspectors included in Accela Marketplace are certified by the Agency and are licensed in the your jurisdiction.

“Booking” refers to when a customer selects an inspection agency to conduct an inspection, or a series of inspections, and contracts for their services.

“Scheduling” refers to when the inspection agency, in consultation with the customer, sets the date and time that a contracted inspection, or series of inspections, will occur.

Taxes

Stripe does not have a W-9 to provide, as W-9 forms are typically used when payments are made to a vendor in response to an invoice. Because businesses using Stripe don’t actively send payments to Stripe directly, a W-9 form isn’t generally needed.

Additional Information

Stripe makes outbound payments to businesses in the form of payouts, so Stripe will issue a 1099-K form if the appropriate reporting threshold is met. This article is neither legal advice nor tax advice. We recommend that you speak to your lawyer or accounting firm with any questions or concerns around tax reporting.

After you create a profile on Accela Marketplace, you can either request the Agency to handle your inspections at no additional cost, or you can search through our database of certified third-party agencies. After you select your inspector; when you use a third-party agency, you can request a proposal; or review details, and designate a time range to book the inspection.

Accela Marketplace allows you to choose either a the Agency inspector or a third-party inspection agency, both of whom will be able to provide the scope of inspections required for your project. You will be able to contract for, request, and schedule multiple inspections all at the same time.

Integrated with the Agency’s permitting systems, Accela Marketplace identifies the inspections that you will need to complete your project for you. Enter your project location, and a list of open permits will populate including the inspections you need to complete the project.

If you accept a proposal from a third-party agency to complete your inspection, you will be prompted to add a payment method and confirm the project. You will not be charged at this time, but you will receive project confirmation. Once your inspection is complete and the inspector uploads the report to Accela Marketplace, the inspector will request final payment. At that point, you will receive a notification in Accela Marketplace prompting you to review and approve the final payment. You can review your transaction history for all booked and completed inspections by going to the Projects tab and viewing the report for a given inspection.

If customers choose to use a TPIA to complete their inspections, customers should be prepared to pay the base fees charged by the TPIA for services rendered, in addition to a reduced platform services fee of 5%. This represents a decrease from the 10% transaction fee that was previously charged. For credit card payments, an additional 2.9% of the total amount, and $0.30 per transaction will be incurred. For customers paying online using a checking account, Automated Clearing House (ACH) fees are 0.8% or a maximum of $5.00, whichever is lowest.

In response to the project details or permit number you enter, a list of required inspections will populate on Accela Marketplace. From this list, you can select an inspection and the system will identify inspectors that are certified to complete them. Each inspection agency has a profile that identifies the types of inspections that they are certified to complete. the Agency approves all inspection agencies that participate in Accela Marketplace.

Yes, you can start multiple projects, enter details, and book multiple inspections on Accela Marketplace.

No, virtual inspections are not permitted in the your jurisdiction.

All the Agency and third-party agency inspectors that are available for selection on Accela Marketplace are certified and approved by the Agency. Additionally, all third-party agencies obtain and maintain Errors and Omissions Coverage for each occurrence in the minimum amount of $1,000,000.

As a customer, you can choose to use a credit/debit card or enter banking information to transfer funds directly from their checking account. Standard credit/debit card processing fees apply. The checking account option is ideal for larger projects and payments because there is a low 0.8% processing fee with a maximum fee of $5.00. Please note that it can take up to one week for checking account payments to process. Both methods are secure and can be easily added in Accela Marketplace.

Third-Party Professionals are inspectors, special inspectors, elevator inspectors, plan reviewers, building leakage testers, building commissioners, boiler inspectors, boiler welders, master code professionals, professional-in-charge, who work with a Third-Party Agency and perform work on behalf of the jurisdiction within the your jurisdiction.

Yes, each Third-party agency and professional (i.e. inspectors) is approved by the Agency when they complete their Accela Marketplace profile. Each third-party agency and each third-party professional must register using AccessDC, then complete their Accela Marketplace profile, receive approval by the Agency. To maintain an active certification each agency and their professionals must maintain their profile information up to date.

For a Third-Party Agency to be qualified to work in the your jurisdiction the agency must complete their Accela Marketplace profile and have qualified, the Agency approved Professional-in-Charge for the discipline they want to provide services for on their roster in Accela Marketplace.

For a Third-Party Professional to be qualified to work in your area the professional must complete their profile to include their certifications and experience and submit to the Agency Third-party Program for approval. Once approved the Third-Party Professional may begin working with the Third-Party Agency of their choice.

Yes, when you create your agency profile, you can provide pricing details regarding hourly vs. flat fees, and can include specific prices for certain services as desired. Accela Marketplace also allows you to respond directly to customer inquiries with custom pricing based on project details and your conditions for accepting proposed work.

When you create your agency profile, you will be prompted to add a staff roster of your inspectors and their certifications. If one of your existing inspectors gets a new certification, navigate to the Staff tab of your agency’s profile, click Update under the Inspector and upload a PDF of the new certification. If you are an individual inspector, please provide the new certification to your agency’s Professional in Charge for updating.

If the assigned inspector is unable to complete the scheduled inspection, go to the Projects section of the inspector page and locate the project. Re-assign the inspector on the project. A notification will be sent to the customer.

Once an inspection is complete, return to your agency’s Projects in Accela Marketplace to complete a report. Fill out all required fields, ensure to use geolocation. Special Inspection Agencies are required to upload a PDF of the official inspection report.

Once an inspection is complete, return to your agency’s Projects in Accela Marketplace to complete a report. In the first section of the report, use the dropdown to select a status for the inspection: Approved, Partially Approved, Cancelled, Rescheduled, or Failed. If the inspection status is Approved, you can complete the report and request payment from the customer. If the inspection is any other status, you must still complete and submit a report. Accela Marketplace will notify the customer and provide them with instructions for re-inspection.

There are two types of Accela Marketplace profiles Agency Profile and Professional Profile. For an TP Agency to be certified in your area the Agency profile must be complete to include their roster of the Agency approved inspectors. Each inspector must complete their own profile including their certifications and experience. Once the Agency approves the inspector qualifications and the TP agency invites the inspector to their roster, the Agency may commence work in your area. Each agency is able to invite users and give them permissions as suited to their specific roles and needs. Each profile is accessible via sign up, our central single sign-on program.

When an inspection has been completed, the inspector assigned to the inspection event must complete Accela Marketplace’ standardized inspection report, including providing clearly-indicated time in and time out for the inspection. After the inspector finishes the report, the assigned professional in charge (PIC)/master code professional (MCP) of your agency is responsible for quality assurance of each inspection report before final submission to the the Agency. Once the quality assurance review is complete your agency can bill the customer through Accela Marketplace for the services rendered.